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Contact Us


Identity Direct UK are now part of Penwizard Personalised Books.

As a web based company, the fastest way to contact us is to submit your support request here.

You can also email us at help@penwizard.com. If your request relates to an order you have already placed, please include your order number. We always aim to reply within 1 working day.

Alternatively you can contact us via our Facebook page or Facebook Private Message.

Please note: Unfortunately we are no longer able to accept telephone or mail orders.